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  Rustveld

  Rustveld, J.A.K., ‘Informatie-architectuur: Redmiddel voor de Marketingorganisatie’, Tijdschrift voor Marketing, Juli/Augustus 1990, pp. 48-52.

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  Rustveld

  Rustveld, J., ‘Tien Tips bij Aanchaf van Software Pakketten voor Marketing’, Tijdschrift voor Marketing, Mei 1989, pp. 30-31

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  Ruyter

  Ruyter, Ko de, and Zuurbier, Joost, ‘Customer Information Systems – Approaching a new field in information systems from a new perspective’, Information & Management, 24, 1993, pp. 247-255

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  Sa

  Sa, Jin, Warboys, B.C. and Keane, J.A., ‘OBM: A Specification Method for Modelling Organisational Processes’, Proceedings of the Workshop on Constraint Processing at CSAM’93 in St. Petersburg, 1993.

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  Sambamurthy

  Sambamurthy, V., Straub, Detmar W., and Watson, Richard T., “Managing IT in the Digital Era”, in: Information Technology and the Future Enterprise – New Models for Managers, eds. Dickson, Gary W. and DeSanctis, Gerardine, , Prentice Hall, Upper Saddle River, New Yersey, 2001, pp. 282-305.

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