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    Anderson

    Anderson, James C. and Narus, J.A., Business Market Management: Understanding, Creating and Delivering Value, Prentice Hall, London, 1999.

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    Anselin

    Anselin, Luc and Getis, Arthur, Spatial statistical analysis and geographic information systems, in: Geographic Information Systems, Spatial Modelling and Policy Evaluation, eds. Fischer, M.M. and Nijkamp, P., Springer Verlag, Heidelberg, pp.35-49

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    Applegate

    Applegate, Lynda M., E-Business Models – Making Sense of the Internet Business Landscape, in: Information Technology and the Future Enterprise – New Models for Managers, eds. Dickson, Gary W. and DeSanctis, Gerardine, , Prentice Hall, Upper Saddle River, New Yersey, 2001, pp. 49-85.

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    Arbor

    Arbor Software, Relational OLAP: Expectations & Relality, An Arbor Software White Paper, 1995

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    Arbouw

    Arbouw, Arthur R.L. and Schoonen, Peter-Marc, Relationship Management – An Intergrative Model, Research Memorandum R 9326/M, Rotterdam Institute for Business Economic Studies, December 1993

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