Hagel III, John and Singer, Marc, Net Worth – Shaping Markets When Customers Make the Rules, Harvard Business School Press, Boston, Massachussets, 1999.
Siegel, David, Futurize Your Enterprise: Business Strategy in the Age of the E-customer, John Wiley & Sons, 1999. In dutch: Op weg naar de toekomst – Bedrijfsstrategie in het tijdperk van de e-klant, Scriptum, Schiedam, 2001.
Rosenoer, Jonathan, Armstrong, Douglas, and Gates, J. Russell, The Clickable Corporation – Succesful Strategies for Capturing the Internet Advantage, The Free Press, New York, 1999.
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