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  • Heller

    Heller Baird, Carolyn, and Parasnis, “From social media to social customer relationship management”, Strategy & Leadership, Vol. 39, No. 5, 2011, pp. 30-37.

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  • Henderson

    Henderson, John C., ‘Finding Synergy Between Decision Support Systems and Expert Systems Research’, Decision Sciences, Vol. 18, 1987, pp. 333-349.

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  • Henley

    Henley, David, ?Towards a Concept of Pure Information?, Journal of Information Technology, Vol. 2, No. 4, December 1987, pp. 202-219

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  • Henrion

    Henrion, Max, Breese, John S. And Eric J. Horvitz, ‘Decision Analysis and Expert Systems’, AI Magazine, Winter 1991, pp. 64-91.

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  • Herstatt

    Herstatt, C. and von Hippel, E., ‘Developing New Products via the Lead User Method: a Case Study in a Low-tech Field’, Journal of Product Innovation Management, 9:3, September 1992, 213-221.

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