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    Kling

    Kling, Rob, ‘Organizational Analysis in Computer Science’, Working Paper AIM-046, Center for Researcj on Information Technology and Organizations (CRITO), Department of Information and Computer Science, University of California.

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    Knox

    Knox, Simon, Walker, David and Marshall, Charles, ‘Measuring Consumer Involvement with Grocery Brands: Model Validation and Scale-Reliability Test Procedures’, in: Quantitative Methods in Marketing, eds. Hooley, Graham. J and Hussey, Michael K., Academic Press, London, 1994, pp. 137-152.

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    Kock

    Kock, Ned, ‘Sharing interdepartmental knowledge using collaboration technologies: Action research study’, Journal of Information Technology Impact, Vol. 2, No. 1, 2000, pp. 5-10

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    Kock

    Kock, Ned, ‘Action Research: Lessons learned From a Multi-iteration Study of Computer-Mediated Communication in Groups’, IEEE Transactions on Professional Communication, Vol. 46, No. 2, June 2003, pp. 105-128.

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    Kock

    Kock, N.F., McQueen, R.J., and Scott, J.L., “Can Action Research be made more rigorous in a Positivist Sense ? The contribution of an iterative approach”, Journal of Systems and Information Technology, Vol. 1, No. 1, 1997, pp. 1-24

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