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  • Benjamin

    Benjamin, R.I., Rockart, J.F., Scott Morton, M.S. and Wyman, J., ‘Information Technology: A Strategic Opportunity’, Sloan Management Review, Spring 1984.

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  • Benson

    Benson, R.J., ‘Infrastructures, Architectures, and Utilities’, in: Organisatie, Besturing en Informatie – Ontwikkeling van Theorie en Praktijk, eds. Oonincx, J.A.M., Ribbers, P.M.A. and Takkenberg, C.A.Th., Samson Bedrijfsinformatie, Alphen a/d Rijn-Diegem, 1996, pp. 129-166.

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  • Benwell

    Benwell, George L., Firns, Peter G. and Sallis, Philip J., ‘Deriving Semantic Data Models from Structured Process Descriptions of Reality’, Journal of Information Technology, 6, 1991, pp. 15-25.

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  • Berry

    Berry, Michael J.A. and Linoff, Gordon, Data Mining Techniques For Marketing, Sales and Customer Support, John Wiley & Sons, New York, 1997.

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  • Berry

    Berry, Leonard L. and Parasuraman, A., Marketing Services – Competing Through Quality, The Free Press, New York, 1991.

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