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  Arbor

  Arbor Software, ‘Relational OLAP: Expectations & Relality’, An Arbor Software White Paper, 1995

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  Arbouw

  Arbouw, Arthur R.L. and Schoonen, Peter-Marc, Relationship Management – An Intergrative Model, Research Memorandum R 9326/M, Rotterdam Institute for Business Economic Studies, December 1993

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  Argyris

  Argyris, Chris, ‘Good Communication That Blocks Learning’, Harvard Business Review, July-August 1994, pp. 77-85.

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  Arleth

  Arleth, Jens H., ‘Developing a company’s ability to develop profitable new products faster’, in: Innovation Strategies – Theoretical Approaches, Experiences, Improvements, eds. Geshka, H. And Hubner, H., Elsevier Science Publishers B.V., 1992.

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  Armstrong

  Armstrong, Arthur and Hagel III, John, ‘The Real Value of On-line Communities – Business On-line can profit from the Interactive Culture of the Net’, Harvard Business Review, May-June 1996, pp. 134-141.

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