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  Kanter

  Kanter, Rosabeth Moss, ?Change-master skills: what it take to be creative?, in: Handbook for Creative and Innovative Managers, eds. R. Kuhn, McGraw-Hill, New York, 1988

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  Kanter

  Kanter, Rosabeth Moss, World Class – Thriving Locally in the Global Economy, Touchstone, Simon & Schuster, New York, 1997.

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  Kanter

  Kanter, Rosabeth Moss, ‘Thriving Locally in the Global Economy’, Harvard Business Review, September-October 1995, pp. 151-160.

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  Kaplan

  Kaplan, Robert S. And Norton, David P., ‘Putting the Balanced Scorecard to Work’, Harvard Business Review, September-October 1993, pp. 134-147.

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  Kaplan

  Kaplan, Robert S. And Norton, David P., ‘Using the Balanced Scorecard as a Strategic Management System’, Harvard Business Review, January-February 1996, pp. 75-85.

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