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  • Jones

    Jones, Thomas O. and Sasser, Earl W., ‘Why Satisfied Customer Defect’, Harvard Business Review, November-December 1995, pp. 90-99.

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  • Jong

    Jong, Hidde de, Mars, Nicolaas J.I. And Vet, Paul E. van der, ‘Justification Structures in Scientific Knowledge Bases’, Proceedings 11th European Conference on Artificial Intelligence, ECAI94

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  • Jorna

    Jorna, R.J. and Simons, J.L, Kennis in Organisaties – Toepassingen en Theorie van Kennissystemen, Dick Coutinho, Muiderberg, 1992.

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  • Judd

    Judd, Kevin, Mees, Alistair, ‘On Selecting Models for Nonlinear Time Series’, ….

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  • Jurisca

    Jurisca, Igor, ‘Representation and Management Issues for Cased-Based Reasoning Systems’, Unpublished Paper, Department of Computer Science, University of Toronto, September 1993

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