Leonard, Andrew, Bots: The origin of new species, First Edition, Hardwired, 1997.
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Egan, John, Relationship Marketing – Exploring Relatinal Strategies in Marketing, Prentice Hall, Harlow, 2001.
Verduin, Ruud, Customer Relationship Management – Een inleiding, Samsom, Deventer, 1999.
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Rapp, Stan and Collins, The Great Marketing Turnaround, The Age of the Individual and How to Profit from It, Plume Books, Penguin, New York, 1992.
Searls, Doc, The Intention Economy – When Customers take Charge, Harvard Business Press, Boston, Massachusetts, 2012.
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